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Software Development & Application Management


Software Quality Assurance

We have a dedicated QA person and quality assurance testing is a standard part of our software process. We utilize a web based bug tracking system to both record internal bugs from our QA testing and to provide our customers with a means of reporting issues from the production web site. The tracking system provides reports on issues being reported in our bug tracking system. Under a purchased support plan, we maintain an offline mirror of your website on our server for testing purposes while the plan is in effect.

Software Bugs

We are very responsive and you will hear from us on the same day that a request comes in if not in the same hour, with suggestions about how to proceed. The timeline for a bug fix is a function of the bug's severity, scope and urgency as recorded in our online bug tracking system. Should critical bugs arise, these will be addressed on a same day basis. Less critical issues are dealt with on a case by case basis but generally, are addressed within three business days. Bugs are regression tested by QA prior to release on the live site. We provide our clients with access to our online bug tracking system in order to capture and report progress on bug fixes. [ + top ]

Software Hosting

We offer high speed redundant web hosting services on mirrored IBM xSeries eServers. Our servers are constantly backed up including all files, databases, archives, etc.

We take great pride in our operation and feel we have one of the most mission-critical application environments online today. We pay attention to all forms of redundant server backups, Internet backbone backups, and of course power backups & generators.
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Software References

The following customers have agreed to speak on our behalf on our software creation abilities.

Ravinell Wilson: Realtor, Loan Processor
www.zerocommission.com
205-979-1128

Frank Jones, Attorney at Law
www.rtandc.com
205-903-1639

Paul Todd, Entrepreneur, Mortgage Broker
www.mentonecabins.com
205-616-4325

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Software Pricing

Our software pricing is dependant on the length and breadth of the project in question. We provide all levels of software creation from simple website modules to evasive artificial emulators for robotics instrumentation. Pricing for this varies greatly and is subject to the following schedule:

  • 40% Project Budget Retainer
  • 40% Development Invoice (Before site is launched)
  • 20% Invoice Post-Launch
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Overrun Policy

We try to avoid overruns by providing a detailed functional specification in advance of coding. This spec is mutually agreed upon by us and our clients. Assuming that the scope of the project does not change, we can provide a fixed cost bid to develop the features that are agreed on once a specification is complete. Thus, we avoid cost overruns by understanding what we are building up front and sticking to the plan. If, during development, the customer raises additional requirements, we revise our spec and provide updated estimates for the new features. Again, once these are agreed upon, we again commit to a fixed price. [ + top ]

Open Source Software

Our solutions are based on open source technolgies. As such, they conform to the terms outlined in the GNU General Public License. What this effectively means is that both the underlying open source code and our extensions to it are open to considerable modification and redistribution (or scaling up to multiple servers) by our clients. We supply all source code with our solutions.

Here are some of the open source platforms we utilize today:

  • Joomla Content Management System 1.0.x, 1.5x
  • Virtuemart Shopping Cart
  • Fireboard Forum & Message Board
  • Zoom Media Gallery
  • JCE Editor
  • Acajoom Newsletter
  • EZRealty Property Manager
  • DocMan Document Management
  • Phil-a-Forms, RSForms, ChronoForms
  • Mosets Tree
  • Simple Image Gallery
  • Smooth Gallery
  • OSCommerce Shopping Cart
  • SugarCRM Customer Relationship Management
  • PHP Project
  • WordPress Blog

View our Development Tank for live demonstrations.

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Preferred Vendors:
Preferred Vendors